One of the most significant leadership disciplines is sensitivity.
Daniel Goleman (Primal Leadership) says that EQ (Emotional Quotient)
is THE key to impact upon the world. Sensitivity is about being
aware not only of what we feel but what others might be
experiencing. Sensitivity can be the key barometer that can cue us
when to speak up and when to be quiet and when to think a second time
about what we are going to say before we say it. The "My mouth gets
ahead of my brain" expression is really about sensitivity. Am I so
passionate (frustrated, etc) that I just must express it? Can I
think thru how to say it so that it can be seen and the message not
get lost in the emotion? Increasing sensitivity will open doors to
hearts of people and open doors for life. Without it, people guard
themselves against us, unsure of what we will say and wondering if we
will say it hurtful and in the wrong places. Sensitivity is
increased by our own awareness of what we are feeling/ dealing with
and then doing the hard work of resolving that so that we do not let
it leak. That never means we do not speak the truth but the question
is more of is it truth or "my truth" (my opinion). The bible says it
like this, "Speaking the truth in love..." One part of love is
sensitivity.
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